PayPal KYC in India – Step-by-Step Identity Verification (RBI Guidelines)

PayPal KYC in India – Complete Identity Verification Guide

Action required: Complete KYC to avoid restrictions such as inability to pay for goods, withdraw funds, or use other account features. If you don’t verify by 27/12/2025, PayPal may block these features.

Why PayPal asks for KYC (RBI Guidelines)

The Reserve Bank of India (RBI) mandates identity verification for financial service providers. PayPal must comply to prevent fraud, money laundering and to ensure secure transactions in Indian Rupees (INR).

Step-by-step: How to verify your PayPal account (what I experienced)

Below is a user-friendly walkthrough of the verification flow many Indian users see when PayPal requests KYC. Steps may vary slightly depending on PayPal updates.

1. Login and click Verify Your Identity

Sign in to PayPal and click the Verify Now prompt in your account dashboard or notifications area.

2. Redirect to verification partner (IDfy)

PayPal typically redirects to a third-party verification provider such as IDfy. This is a secure, authorized partner that handles document upload and video verification.

3. Choose which document to submit

Allowed documents commonly include:

• Aadhaar Card
• PAN Card
• Driving Licence
• Voter ID

4. Upload a clear scan or photo of your document

Make sure the image is sharp, with all corners visible and no reflections. IDfy will ask you to upload the file on their secure page.

5. Complete the video verification

A short video capture or live video call confirms your identity. In my case, I uploaded a scanned Voter ID and then completed a short recorded video (the platform recorded both my document and video for review).

6. Final confirmation and review

After submission, PayPal/IDfy displays a confirmation message such as: “Your part is done. We will review your identity.” The verification team will review the submitted document and video and then confirm whether KYC is approved.

What happens after you submit documents?

Once PayPal completes review and approves your KYC, your account’s status updates to “KYC complete.” You can then receive payments, withdraw INR to your bank and use PayPal without the earlier restrictions.

Important tips to avoid rejection

• Use high-resolution scans or photos — avoid glare and shadows.
• Make sure name and document number are fully visible.
• During video verification, speak clearly and follow the on-screen instructions.
• Submit the document type PayPal/IDfy requested — mixing mismatched names may cause delays.

Note: PayPal charges and conversion policies apply when you withdraw or receive funds. KYC only confirms identity — it does not change PayPal’s fee or conversion structure.

Sample message you may see after submission

"Your part is done. We will review your identity and documents."
      

Quick checklist before you start

1. Valid government ID (Aadhaar/PAN/Voter/Driving Licence)
2. Good internet connection for video verification
3. PayPal login credentials
4. Optional: PAN or Aadhaar linked to your bank for faster processing

Conclusion

Completing PayPal KYC in India is straightforward: sign in, click Verify Now, submit a clear ID, complete the short video step, and wait for review. Do this well before the deadline (for example 27/12/2025) to avoid any account restrictions.

Disclaimer: This article is for informational purposes only. PayPal’s process may change based on RBI updates. Please always follow the official PayPal instructions.